ServiceNow Stories - Page 5

Kiwi Stories

ServiceNow stories

EY New Zealand appoints Willett & Bremner to tech roles

Businesses are under pressure to prove returns on existing tech spend, prompting EY New Zealand to bolster its AI and SAP leadership.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 17th Apr 2026

Global Stories

ServiceNow stories

Privileged Access Management

Capsule Security raises $7 million to guard AI agents

The Tel Aviv startup says enterprises need runtime controls as AI agents take on more privileged tasks across core business systems.

By Catherine Knowles • 5 min read • Thu, 16th Apr 2026

Data Analytics

Qlik partners ServiceNow to embed analytics in workflows

The tie-up should help enterprises make workflow decisions with governed data from more systems, not just ServiceNow itself.

By Sean Mitchell • 4 min read • Tue, 14th Apr 2026

Software-as-a-Service

Ping Identity names Antony Collins to lead APJ channels

The hire comes as enterprises in Asia Pacific and Japan face rising demand for identity security in AI-driven systems and real-time access control.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 14th Apr 2026

Digital Transformation

ServiceNow makes AI standard across entire platform

Customers will no longer need separate AI purchases as every ServiceNow product now bundles automation, governance and data tools by default.

By Sean Mitchell • 4 min read • Fri, 10th Apr 2026

Software-as-a-Service

AlphaSense expands in EMEA & APAC with senior hires

Rising demand for AI research tools has pushed AlphaSense to add multilingual search and deepen local content for clients across both regions.

By Sean Mitchell • 3 min read • Thu, 9th Apr 2026

Digital Transformation

DXC & Servicenow launch agentic AI internal testbed

The rollout will let DXC test agentic AI across its back office before packaging proven workflows for clients in multivendor environments.

By Sean Mitchell • 4 min read • Wed, 8th Apr 2026

Digital Transformation

Vection buys DXLabs to expand Australia automation push

The deal is set to add immediate revenue and earnings, while keeping all DXLabs staff in place to support Vection’s Australian expansion.

By Sofiah Nichole Salivio • 3 min read • Thu, 2nd Apr 2026

DevOps

Liquibase launches database governance tools for enterprise

More teams can now track database change risk and audit evidence in one place as Liquibase adds AI analysis and workflow connectors.

By Catherine Knowles • 3 min read • Wed, 1st Apr 2026

Data Protection

Nudge Security adds AI agent discovery for workplace risk

Security teams are being given earlier warning of employee-built AI agents that could expose data, credentials and internal systems.

By Shannon Williams • 3 min read • Thu, 26th Mar 2026

Unified Communications

Anaplan launches AI planning tools & apps for business

Businesses can now build governed AI assistants and use 12 pre-built planning apps across finance, supply chain and workforce management.

By Sofiah Nichole Salivio • 4 min read • Thu, 26th Mar 2026

DevOps

New Relic named IDC MarketScape AIOps leader again

New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026

Hybrid Cloud

Rimini Street: SaaS-pocalypse spells opportunity to escape AI lock-in

Rimini Street hails a looming “SaaS‑pocalypse”, pitching its Smart Path as an AI-era escape route from costly cloud and platform lock-in.

By Donovan Jackson • 4 min read • Wed, 25th Mar 2026

Customer Relationship Management

BeyondTrust warns of 467% rise in enterprise AI agents

BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 25th Mar 2026

Hybrid Cloud

Tanium adds AI tools across security & endpoint management

Tanium rolls out AI-driven tools to tighten endpoint governance, speed incident response and unify security, exposure and device management.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Mar 2026

Endpoint Protection

BeyondTrust expands Pathfinder to secure AI agents

BeyondTrust expands Pathfinder to discover, govern and lock down proliferating enterprise AI agents, identities, privileges and secrets.

By Mark Tarre • 4 min read • Tue, 24th Mar 2026

Stories from Other Regions

ServiceNow stories

DevOps

Ataccama adds AI Act audit evidence tools for banks

Banks face tighter proof demands under the EU AI Act as Ataccama adds pipeline checks to log data quality at the point of use.

By Karen Joy Bacudo • 5 min read • Wed, 15th Apr 2026

Digital Transformation

ServiceNow study flags empathy gap in customer service

Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.

By Sofiah Nichole Salivio • 4 min read • Thu, 9th Apr 2026

Customer Relationship Management

ServiceNow warns of Ireland's 284 million-hour service gap

Irish consumers are losing 284 million hours a year to poor service, as weak systems and low empathy leave firms at risk of defections.

By Sean Mitchell • 4 min read • Fri, 3rd Apr 2026

Digital Transformation

Americas Procurement Congress: Procurement's agentic moment has arrived

Procurement teams are cutting sourcing cycles from weeks to hours as agentic AI shifts from pilot projects to board-level value creation.

By Steve Arentzoff • 4 min read • Tue, 31st Mar 2026